Increasingly companies are continually seeking new, innovative methods to gain new, as well as up-sell existing customers. Direct Sales Channels including door-to-door sales vendors, enable Fortune 500 companies to make direct contact with customers, increasing sales revenue and improved customer service. FFP Global possesses extensive experience in providing our customers with call center support of their door to door sales campaigns |
| Process |
| | Lead distribution - Aggregate & filter leads from multiple sources into cohesive database, disseminate leads to appropriate door-to-door vendor and capture and track sales canvassing results for future lead generation |
| | Complex IVR Routing - Divergent geographies, service offerings, and systems require precise call routing to appropriate agent. |
| | Customer / Service pre-qualification - Provide door to door agent with prompt customer validation |
| | Billing - Establish appropriate customer billing through customer billing systems |
| | Service Provisioning - Integrate and channel orders to fulfillment channels |
| FFP Global Benefits |
| | Non-evasive web-based interface Order Process Management System to better enable interaction of multiple and/or diverse systems. |
| | Superior order tracking and reporting. Providing standard and customizable, daily, weekly, and monthly reports. |
| | Accurate 3rd Party Vendor commission sales reporting. |
| | Increased client revenue from up to 30% higher successful order provisioning.
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